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Contact

We’d love to hear from you.

Whether you have a question about sizing, your order, or our pieces, feel free to send us a message.

We usually reply within 1–2 business days.

Response time

1–2 business days

For order inquiries, please include your order number so we can help you more quickly.

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FAQS

Are your pet products safe for my furry friend?

All of our items are crafted from pet‑safe, non‑toxic materials. We strictly test every product to ensure they meet high safety standards for daily pet use.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, undamaged and kept in their original packaging. Please reach out to our customer‑service team first to submit your return request.

When will my order ship?

Each piece is handmade in small batches and prepared after your order is placed. Please allow 3–5 business days before dispatch. Orders are processed in the order received.

Do you ship internationally?

Yes, we ship to most countries around the world. Shipping costs and delivery times will be calculated automatically at checkout based on your location.

Country/region

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FAQS